MUSCAT, OMAN · OPEN TO GLOBAL MANDATES

Rizwan Abdul Rahman Ashtikar

Senior Delivery & Transformation Executive

Enterprise Service DeliveryDigital TransformationData & AI Initiatives

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Portrait of Rizwan Abdul Rahman Ashtikar

17+

Years in Telecom & IT

$190M+

Delivery revenue portfolio

30+

Enterprise projects delivered

Profile

What I bring to the table

Certified senior professional

MBA graduate currently pursuing a Master's in Data Science, with 17+ years across Telecommunications and IT in the Middle East and India. Certified in PMP, PRINCE2, PMO, ITIL, TOGAF, Lean Six Sigma and Agile Scrum Master and many more.

Transformation & value creation

Led multi-million-dollar enterprise transformation programs spanning data initiatives, AI enablement, advanced analytics and tech modernization — turning strategy into measurable business outcomes.

Delivery excellence

End-to-end delivery of telecom, ICT and Managed service solutions for Enterprise clients across Hospitality, Construction, Banking & Finance, Government and Strategic sectors. Successfully led optimization of the Order-to-Cash lifecycle.

Executive governance

Engages C-suite leadership, orchestrates complex multi-vendor ecosystems and strategic partnerships, keeping execution roadmaps aligned to business objectives and organizational OKRs.

Expertise

Areas of competency

Transformation & Delivery

  • Strategy Execution & Business Alignment
  • Program & Project Management (Agile, Waterfall, Hybrid)
  • Digital Transformation
  • OSS/BSS Modernization
  • Telecom & ICT Solutions
  • PMO Governance & Process Alignment
  • Risk & Issue Management

Data & AI

  • AI & Analytics Enablement
  • Data Platform Modernization
  • Machine Learning
  • Data-Driven Decision Making
  • Data Science
  • BI Reporting
  • Predictive Analytics
  • Agentic AI

Service Delivery & Operations

  • Service Delivery Management
  • Managed Services Delivery
  • Customer Experience (CX)
  • Incident, Problem & Change Management
  • Escalation & Crisis Management

Leadership & Governance

  • Stakeholder & Client Management
  • C-Level Engagement
  • Executive Reporting
  • Multi-Vendor & Partner Management
  • Negotiation & Conflict Resolution

Experience

Career track record

  1. Dec 2022 – PresentOman

    Omantel

    Digital Transformation Project / Program Manager · Muscat, Oman

    • Led a $15M+ Enterprise Data Platform Modernization program, delivering a greenfield PI Telco-based solution to establish a centralized “single source of truth” with a semantic layer for self-service analytics, data catalog and lineage.
    • Transformed legacy data into a modern data model aligned to business and regulatory requirements, integrating telco and non-telco systems, hyperscalers and downstream applications.
    • Leading a $10M+ AI transformation & monetization initiative with a local startup under a revenue-sharing model — deploying LLM/RAG solutions on national digital infrastructure to enable AI-as-a-Service, with projected revenues of $13.3M+ over five years.
    • Managing delivery of AI-driven use cases integrating ML models and agentic AI layers in a hybrid on-premise + cloud architecture, under a structured value realization framework (projected $7.5M+ over five years).
    • Overseeing OSS/BSS modernization as part of the broader Telco-to-TechCo transformation, improving scalability and readiness for next-gen digital services.
    • Managing 40+ cross-functional, geographically distributed resources within a multi-vendor ecosystem.
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  2. Aug 2014 – Nov 2022UAE

    Etisalat e&

    Service Delivery Project Manager · Dubai, UAE

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  3. Jul 2013 – Mar 2014India

    Reliance – Global Cloud Xchange

    Network Associate · Navi Mumbai, India

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  4. Jan 2012 – Jun 2013India

    Dalvi Bros

    Customer Service Representative · Chiplun, India

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  5. Mar 2007 – Mar 2010India

    Blueroad Technologies

    Service Delivery Specialist · Pune, India

    View highlights

Credentials

Education & certifications

Certified by

PROJECT MANAGEMENT PROFESSIONAL (PMP) · PMO CERTIFIED PROFESSIONAL · PMO CERTIFIED PRACTITIONER logoPMIPROJECT MANAGEMENT PROFESSIONAL (PMP) · PMO CERTIFIED PROFESSIONAL · PMO CERTIFIED PRACTITIONER
PRINCE2 · ITIL · DEVOPS logoAXELOSPRINCE2 · ITIL · DEVOPS
TOGAF 9.1 logoThe Open GroupTOGAF 9.1
AGILE MASTER · PRODUCT OWNER · LEAN SIX SIGMA GREEN BELT · SIX SIGMA YELLOW BELT logoScrumStudyAGILE MASTER · PRODUCT OWNER · LEAN SIX SIGMA GREEN BELT · SIX SIGMA YELLOW BELT
AWS SOLUTION ARCHITECT - ASSOCIATE logoAWSAWS SOLUTION ARCHITECT - ASSOCIATE
AZURE · DYNAMICS 365 · POWER PLATFORM logoMicrosoftAZURE · DYNAMICS 365 · POWER PLATFORM
OPEN DIGITAL FRAMEWORK AWARENESS · INTRO TO OPEN DIGITAL ARCHITECTURE logoTM ForumOPEN DIGITAL FRAMEWORK AWARENESS · INTRO TO OPEN DIGITAL ARCHITECTURE

Academics

Master in Data Science

UCAM Universidad Católica San Antonio de Murcia, Spain

EXPECTED AUG 2026

Master of Business Administration

Dr. C. V. Raman University, India

2014

Bachelor of Computer Applications

Dr. C. V. Raman University, India

2012

Languages

English
Fluent — read, write, speak
Hindi
Fluent — read, write, speak
Marathi
Fluent — read, write, speak
Urdu
Intermediate — read, speak
Arabic
Beginner — read, speak

Professional certifications

  • PMI – Project Management Professional (PMP)
  • PMI – PMO Certified Practitioner & Professional
  • PMI – Professional in Managing AI (PMI-CPMAI)
  • SCRUM Agile Master Certified
  • SCRUM Product Owner Certified
  • PRINCE2 Foundation & Practitioner
  • TOGAF 9.1 Level 1 & 2
  • Lean Six Sigma Green Belt & Yellow Belt
  • Certified Strategy Professional
  • ITIL in IT Service Management
  • CCC Cloud Technology Associate
  • AWS Cloud Practitioner (CLF-C01)
  • AWS Solutions Architect Associate (SAA-C03)
  • Microsoft Azure Fundamentals (AZ-900)
  • Microsoft Dynamics 365 Fundamentals (MB-910)
  • Microsoft Power Platform Fundamentals (PL-900)
  • DevOps Fundamentals
  • Certified Entry-Level Python Programmer (PCEP)
  • TM Forum – Managing Digital Transformation with ODF
  • Corporate Governance

Courses & continuous learning

PMI

  • Data Landscape of Gen AI for PMs
  • Generative AI Overview for PMs

LinkedIn Learning

  • AI for Business Leaders
  • AI in Project Management
  • Building a Gen AI Tech Strategy
  • Design Thinking: Implementing the Process
  • Business Process Improvement
  • Change Management Foundations
  • Strategic Thinking
  • Agile Project Management: Comparing Agile Tools
  • SAP ERP Essential Training

Other providers

  • Simplilearn — Digital Transformation
  • Udemy — Financial Modelling: Build a forward-looking model
  • Great Learning — Data Visualization using Tableau

Recognition

Awards & appreciation

  • “Big Bonus Award” presented by Group CBO for outstanding achievement in Dark Matter E2E deal, at Etisalat.
  • “Outstanding Project Contribution Award (OPCA)” presented by CBO for significant contribution in winning DEWA Smart Grid Project, at Etisalat.

Contact

Let's discuss your transformation agenda

Emailrizi_ashes@yahoo.comOman+968 92042451India+91 8956166689LinkedInConnect on LinkedIn